JIO Customer Care Toll Free Number

JIO customer care number, toll free number, email and office address is provided below to help you send inquiries to Reliance JIO support and grievance officers.

JIO Customer Care Details

JIO Helpline Number : 198, 199 (Only for JIO Customers)
JIO Customer Care Number: 1860-893-3333
JIO Toll Free Number (Sales): 1800-88-99999, getjio@jio.com
JIO Online Shopping Number: 1800-893-3399, shop@jio.com
JIO tele-verification number for data and call services: 1977
JIO tele-verification number for only data service: 1800-890-1977
LYF customer care Toll-Free number : 1800-890-9999
JIO Customer Care Emailcare@jio.com

JIO is a new 4G only telecom service launched by Reliance Industries in India.  If you are a JIO customer, you can contact JIO customer care at 198, 199 or email your query/grievance to care@jio.com. When calling from other numbers, dial 1860-893-3333. If you want to purchase a device directly from JIO, then call 1800-893-3399 or email at shop@jio.com.

If you are interested in JIO services, you can contact them at JIO toll free number 1800-88-99999 or email at getjio@jio.com.

JIO Grievances Redressal Procedure

After contacting JIO support, if you do not receive a satisfactory resolution, them you can escalate the issue to Appellate Officers in your region with your unique complaint number you get post registering your complaint with JioCare.  Appellate Officers can be contacted anytime from Monday to Friday, between 09:30AM and 06:00PM.

JIO Appellate Officers & Regional Offices in India

StateRegional Office AddressAppellate Officer’s Contact Details
J&KReliance Jio Infocomm Ltd. 1st Floor, KC Plaza, Residency Road. Jammu – 180001, J&K, IndiaPh: 18008893999
Fax: 18008891211
Email: appellate.jk@jio.com
Delhi NCRReliance Jio Infocomm Ltd. RK Four Square, Building Number – 4. DLF Cyber City, Phase – 2 Gurgaon – 122002 HaryanaPh: 18008893999
Fax: 18008891211
Email: appellate.del@jio.com
RajasthanReliance Jio Infocomm Ltd. 3rd Floor, Anand Bhawan, Sansar Chandra Road, Jaipur, Rajasthan, 302001Ph: 18008893999
Fax: 18008891211
Email: appellate.raj@jio.com
UP (West)
Uttarakhand
Reliance Jio Infocomm Limited, 2nd Floor, Apex Tower, Mangal Pandey Nagar, Meerut, Uttar Pradesh – 250001Ph: 18008893999
Fax: 18008891211
Email: appellate.upw@jio.com
UP (East)Reliance Jio Infocom Ltd., The Solitaire, Opposite Fun Mall, Gomti Nagar, Lucknow – 226010. (UP)Ph: 18008893999
Fax: 18008891211
Email: appellate.upe@jio.com
HaryanaReliance Industries Limited, C-135, Industrial Area, Phase -8, Mohali, Punjab – 160055Ph: 18008893999
Fax: 18008891211
Email: appellate.har@jio.com
PunjabReliance Jio Infocomm Limited, C-135, Industrial Area, Phase – VIII, Mohali, Pin:160071Ph: 18008893999
Fax: 18008891211
Email: appellate.pb@jio.com
Himachal PradeshReliance Jio Infocomm Ltd. Level 1792, 2nd Floor (From Ground) Parking Block, Modern ISBT, Tutikandi, Shimla -171004 Himachal PradeshPh: 18008893999
Fax: 18008891211
Email: appellate.hp@jio.com
Madhya Pradesh
Chhattisgarh
Reliance Jio Infocomm Ltd. H- 701, Level-7, Metro Tower, Near Vijay Nagar Square, A B Road, Indore -452010 (MP)Ph: 18008893999
Fax: 18008891211
Email: appellate.mp@jio.com
Maharashtra
Goa
Reliance Jio Infocomm Ltd. 2nd Floor, Westend Mall, Above Reliance Mart, D.P. Road, Aundh, Pune- 411007 MaharashtraPh: 18008893999
Fax: 18008891211
Email: appellate.mah@jio.com
MumbaiReliance Jio Infocomm Limited, 3rd Floor, B Wing, Fortune Building, Bharat Nagar, Bandra – Kurla Complex, Mumbai – 400051Ph: 18008893999
Fax: 18008891211
Email: appellate.mum@jio.com
GujaratReliance Jio Infocomm Limited 2nd Floor, Reliance Mart, Opp. Drive-in Cinema, Ahmedabad – 380054Ph: 18008893999
Fax: 18008891211
Email: appellate.guj@jio.com
KeralaReliance Jio Infocomm Limited, Pukalakkattu Kariyattu Tower, Near Yatri Nivas, Mamangalam, Palarivattom P.O., Kochi – 682 025.Ph: 18008893999
Fax: 18008891211
Email: appellate.ker@jio.com
Tamil NaduReliance Jio Infocomm Ltd, Prestige Palladium Bayan, 2nd Floor, No,129-140, Greams Road,Thousand Lights, Chennai – 600006. TamilNaduPh: 18008893999
Fax: 18008891211
Email: appellate.tn@jio.com
Andhra PradeshReliance Corporate IT Park Ltd, H: No 40,72,D, KK Towers, Opp HDFC Bank, M.G Road, Vijayawada, AP-520008Ph: 18008893999
Fax: 18008891211
Email: appellate.ap@jio.com
KarnatakaRCITPL. RMZ Icon Building, No. 51, Palace Cross Road, Bengaluru- 560052, Karnataka.Ph: 18008893999
Fax: 18008891211
Email: appellate.kar@jio.com
TelanganaReliance Jio Infocomm Ltd. 4th Floor, Lake shore towers, Rajbhavan Road, Somajiguda, Beside Yes Bank, Hyderabad: 500082, TelanganaPh: 18008893999
Fax: 18008891211
Email: appellate.ap@jio.com
AssamReliance Jio Infocomm Limited, 1st Floor, Bijay Crescent, Rukiminigaon, Above Reliance Trendz, G.S.Road, Guwahati – 781005, Kamrup, AssamPh: 18008893999
Fax: 18008891211
Email: appellate.assam@jio.com
OdishaReliance Jio Infocomm Limited, Fortune Tower, 1st Floor, Wing A & B, Gangadhar Meher Marg, Chandrasekharpur, BhubaneswarPh: 18008893999
Fax: 18008891211
Email: appellate.ori@jio.com
Bihar
Jharkhand
Reliance Jio Infocomm Ltd, B Block, 5th Floor, Sai Corporate Park, Rukanpura, Patna-800014, BiharPh: 18008893999
Fax: 18008891211
Email: appellate.bih@jio.com
KolkataReliance Jio Infocomm Ltd, Eco-space Business park, Tower-3B, 4th Floor, Street 59, M Wide Road, New Town, Rajarhat, Kolkata- 700156Ph: 18008893999
Fax: 18008891211
Email: appellate.kol@jio.com
BengalReliance Jio Infocomm Limited, Eco-space Business park, Bldg. No. 2A, 6th Floor, New Town Rajarhat, Kolkata – 700156Ph: 18008893999
Fax: 18008891211
Email: appellate.wb@jio.com
North EastReliance Jio Infocomm Ltd. First Floor, B. M. Tower, Near Fire Brigade, Madan Lewrynghep, Shillong – 793014, Meghalaya, IndiaPh: 18008893999
Fax: 18008891211
Email: appellate.ne@jio.com

If the issue still remails unresolved, then contact the Grievance Officer at grievance.officer@jio.com

Reliance JIO Social Profiles

Reliance JIO is present on all major social websites, where you can find the latest offers and news about the company. Some people also post their grievances on these social profiles and expect a faster resolution by JIO customer care.

Facebook Fan Page : facebook.com/Jio/
Twitter Handle : twitter.com/jiocare
Youtube Page: youtube.com

JIO Head Office Address

Reliance Jio Infocomm Limited
3rd Floor, Maker Chambers Iv,
222, Nariman Point, Mumbai
PIN- 400021, Maharashtra, India
www.jio.com

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