Airtel customer care number, toll free number, email and office address is provided below to help you send inquiries to Airtel support and grievance/nodal officers.

Airtel Customer Care Number: 121 (Enquiry)
Airtel Customer Care Helpline Number: 
198 (Complaints)
Airtel BlackBerry Service Number: 7070
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

If airtel users want to talk to the Airtel Customer Care Executive, they can dial 121 followed by 9. This call is charged at the rate of 50 paisa per 3 minutes.This number is useful for queries related to Schemes, Bill Plans and VAS Information.

If you have complaints or service requests like Billing & Metering issues, Provisioning, Allocation of Tariff Plan, ISD, STD, Roaming Activation, Account Updation, VAS Deactivation, Service Termination, Security deposit Refund etc then you should call 198 from your airtel number. This is a toll free number

You can also contact the airtel mobile support at [email protected] and [email protected] or simply leave feedback at social pages of airtel:
Twitter – Bharti Airtel India (@Airtel_Presence) on Twitter
Facebook – Airtel Presence | Facebook

If none of these methods work, you can approach the nodal officers for redressal of your complaints.

Airtel Nodal Officer Contact Details

City/ Circle Address Customer Care Number
Chennai Bharti Airtel Limited, Oceanic Towers, 8th Floor, 101 Santhome High Road, Chennai 600 028 9952434865
[email protected]
AP and Telangana Bharti Airtel Limited, Splendid Towers, Huda Road, Opp. Begumpet Police Station, Begumpet, Hyderabad – 500016 09959334865
[email protected]
Assam Bharti Airtel Limited, Bharti House, Six mile Khanapara, Guwahati – 781022 9957134865
[email protected]
Haryana Bharti Airtel Limited, Plot No 41 & 42, Industrial Park , Sector 2,Growth Center, Saha, Distt Ambala , state- Haryana 9996034865
[email protected]
Kerala Bharti Airtel Limited, SL Avenue, N H Bypass Kundanoor Jn,Maradu P O Kochi, 682304, Kerala 9995834865
[email protected]
Kolkata Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal 9831234865
[email protected]
Maharashtra and Goa Bharti Airtel limited, Plot No. 3/1, North Tower, ePark, MIDC Knowledge park, Kharadi, Pune- 110014 9987234865
[email protected]
Mumbai Bharti Airtel Limited, 7th Floor , Interface Building No 7 , Interface , Link Road , Malad west , Mumbai – 400064 , Maharashtra 9987234865
[email protected]
Tamil Nadu Bharti Airtel Limited, Oceanic Towers, 8th Floor, 101 Santhome High Road, Chennai 600028 9952434865
[email protected]
UP East Bharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow – 226010 9935334865
[email protected]
UP West and Uttarakhand Bharti Airtel Limited, B38/C1, Sector 57, Noida- 201301 Uttar Pradesh 9897534865
[email protected]
West Bengal Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal 9831234865
[email protected]
Bihar and Jharkhand Bharti Airtel Limited, Plot no 18, Patliputra Industrial area, Patna 800013, Bihar, India 9934334865
[email protected]
Delhi NCR Bharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase – IV, Gurgaon – 122015 9818334865
[email protected]
Gujarat Bharti Airtel Limited, Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054 7490034865
[email protected]
Himachal Pradesh Bharti Airtel Limited, Block No. 11 A, SDA Complex, Kasumpti, Shimla 171009 9805034865
[email protected]
Jammu and Kashmir Bharti Airtel Limited, B2, 3rd Floor, South Block, Bahu Plaza, Gandhi Nagar, Jammu, Jammu & Kashmir 180012 9797334865
[email protected]
Karnataka Bharti Airtel Limited, No 55, divyashree towers , Bannerghatta Road Bangalore – 560029 9972534865
[email protected]
MP and Chattisgarh Bharti Airtel Limited, 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar , Indore, Madhya Pradesh 9893134865
[email protected]
North East Bharti Hexacom Limited,Modrina Mansion, 1st Floor, Laitumukrah Main Road, Shillong- 793003 9612034865
[email protected]
Orissa Bharti Airtel Limited, Infocity Campus, 6th Floor, E-13/1, Chandaka Industrial Estate, Chandrasekharpur, Bhubaneswar-751024, Odisha 9937449253
[email protected]
Punjab Bharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh 160101 9878434865
[email protected]
Rajasthan  Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan 9928034865
[email protected]

You can also submit application personally all by mail. Appeal form can be downloaded from:-

Regional Airtel Customer Care Numbers

City Postpaid
Assam 9954012345
Andhra Pradesh 9849012345
Bihar 9934012345 9934099340
Chennai 9840012345
Delhi NCR 9810012345 9810198101
Gujarat 9898012345
Haryana 9896012345
Himachal Pradesh 9816012345
Jammu 9906012345
Karnataka 9845012345
Kerala 9895012345
Kolkata 9831012345 9831098310
Mumbai 9892012345 9892098920
Maharashtra 9890012345 9890098900
Madhya Pradesh 9893012345
Orissa 9937012345
Punjab 9815012345
Rajasthan 9829012345
Tamil Nadu 9894012345 9894198941
Uttar Pradesh East 9935012345
Uttar Pradesh West 9897012345 9897098970
West Bengal 9933012345

Airtel Registered Office Contact Details

Address: Bharti Crescent, 1 Nelson Mandela Road, Vasant Kunj, Phase II, New Delhi – 110070
Contact Number: 011-46666100, 011-42666500
Fax: 011-41666137

24 Replies to “Airtel Customer Care Toll Free Number”

    1. third class customer care service no one to answer the call recorded tone worst airtel close your shop

      desmond dmello

  1. Hopeless Support given by Airtel. You have to dial just 121 to talk to worthless people who do not understand your issue and there is no way to escalate your problem. Is anyone in Airtel reading this….

  2. sir very poor service of customer care ex.customer care nu are useless pl stop playing with customer,after all it is the customer from whom you all are earning

  3. Dear Sir/Madam

    Still you are not trying to understand or solve my problem, instead you just send regrets as many times as possible. It shows the worst customer service from airtel. First try to rectify the customer’s problem, instead you are trying to protect yourself and your company. Also, dont try to cheat the customers under any circumstances

    I regret that I am not satisfied with your customer service.

    I regret that I am going to change my service provider.



  4. No body take reponsibility for any problems.Executives have not properly trainned.I feel very bad experience from Airtel.I thik they do not understand the online bill payment system.

  5. Your customer care officers are not responsible persons.. he/she’s not give the respect to customers…. he/she would take long time for give the correct reply…. my problem is not solved right now but lot of time i will try….. now i decided to change a AirtelNo. What can i do….

  6. You know what i have spent 15 min trying to contact your company but it is not possible with your shitty 121 service THE BLOODY OPTION IS NOT THERE how do u expect us to send any complains if no one can bloody talk to u
    peice of shit

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