Airtel customer care number, toll free number, email and office address is provided below to help you send inquiries to Airtel support and grievance/nodal officers.

Airtel Customer Care Number: 121 (Enquiry)
Airtel Customer Care Helpline Number: 
198 (Complaints)
Airtel BlackBerry Service Number: 7070
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

If airtel users want to talk to the Airtel Customer Care Executive, they can dial 121 followed by 9. This call is charged at the rate of 50 paisa per 3 minutes.This number is useful for queries related to Schemes, Bill Plans and VAS Information.

If you have complaints or service requests like Billing & Metering issues, Provisioning, Allocation of Tariff Plan, ISD, STD, Roaming Activation, Account Updation, VAS Deactivation, Service Termination, Security deposit Refund etc then you should call 198 from your airtel number. This is a toll free number

You can also contact the airtel mobile support at and or simply leave feedback at social pages of airtel:
Twitter – Bharti Airtel India (@Airtel_Presence) on Twitter
Facebook – Airtel Presence | Facebook

If none of these methods work, you can approach the nodal officers for redressal of your complaints.

Airtel Nodal Officer Contact Details

City/ CircleAddressCustomer Care Number
ChennaiBharti Airtel Limited, Oceanic Towers, 8th Floor, 101 Santhome High Road, Chennai 600 0289952434865
AP and TelanganaBharti Airtel Limited, Splendid Towers, Huda Road, Opp. Begumpet Police Station, Begumpet, Hyderabad – 50001609959334865
AssamBharti Airtel Limited, Bharti House, Six mile Khanapara, Guwahati – 7810229957134865
HaryanaBharti Airtel Limited, Plot No 41 & 42, Industrial Park , Sector 2,Growth Center, Saha, Distt Ambala , state- Haryana9996034865
KeralaBharti Airtel Limited, SL Avenue, N H Bypass Kundanoor Jn,Maradu P O Kochi, 682304, Kerala9995834865
KolkataBharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal9831234865
Maharashtra and GoaBharti Airtel limited, Plot No. 3/1, North Tower, ePark, MIDC Knowledge park, Kharadi, Pune- 1100149987234865
MumbaiBharti Airtel Limited, 7th Floor , Interface Building No 7 , Interface , Link Road , Malad west , Mumbai – 400064 , Maharashtra9987234865
Tamil NaduBharti Airtel Limited, Oceanic Towers, 8th Floor, 101 Santhome High Road, Chennai 6000289952434865
UP EastBharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow – 2260109935334865
UP West and UttarakhandBharti Airtel Limited, B38/C1, Sector 57, Noida- 201301 Uttar Pradesh9897534865
West BengalBharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal9831234865
Bihar and JharkhandBharti Airtel Limited, Plot no 18, Patliputra Industrial area, Patna 800013, Bihar, India9934334865
Delhi NCRBharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase – IV, Gurgaon – 1220159818334865
GujaratBharti Airtel Limited, Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 0547490034865
Himachal PradeshBharti Airtel Limited, Block No. 11 A, SDA Complex, Kasumpti, Shimla 1710099805034865
Jammu and KashmirBharti Airtel Limited, B2, 3rd Floor, South Block, Bahu Plaza, Gandhi Nagar, Jammu, Jammu & Kashmir 1800129797334865
KarnatakaBharti Airtel Limited, No 55, divyashree towers , Bannerghatta Road Bangalore – 5600299972534865
MP and ChattisgarhBharti Airtel Limited, 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar , Indore, Madhya Pradesh9893134865
North EastBharti Hexacom Limited,Modrina Mansion, 1st Floor, Laitumukrah Main Road, Shillong- 7930039612034865
OrissaBharti Airtel Limited, Infocity Campus, 6th Floor, E-13/1, Chandaka Industrial Estate, Chandrasekharpur, Bhubaneswar-751024, Odisha9937449253
PunjabBharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh 1601019878434865
Rajasthan Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan9928034865

You can also submit application personally all by mail. Appeal form can be downloaded from:-

Regional Airtel Customer Care Numbers

Andhra Pradesh9849012345
Delhi NCR98100123459810198101
Himachal Pradesh9816012345
Madhya Pradesh9893012345
Tamil Nadu98940123459894198941
Uttar Pradesh East9935012345
Uttar Pradesh West98970123459897098970
West Bengal9933012345

Airtel Registered Office Contact Details

Address: Bharti Crescent, 1 Nelson Mandela Road, Vasant Kunj, Phase II, New Delhi – 110070
Contact Number: 011-46666100, 011-42666500
Fax: 011-41666137

24 Replies to “Airtel Customer Care Toll Free Number”

    1. third class customer care service no one to answer the call recorded tone worst airtel close your shop

      desmond dmello

  1. Hopeless Support given by Airtel. You have to dial just 121 to talk to worthless people who do not understand your issue and there is no way to escalate your problem. Is anyone in Airtel reading this….

  2. sir very poor service of customer care ex.customer care nu are useless pl stop playing with customer,after all it is the customer from whom you all are earning

  3. Dear Sir/Madam

    Still you are not trying to understand or solve my problem, instead you just send regrets as many times as possible. It shows the worst customer service from airtel. First try to rectify the customer’s problem, instead you are trying to protect yourself and your company. Also, dont try to cheat the customers under any circumstances

    I regret that I am not satisfied with your customer service.

    I regret that I am going to change my service provider.



  4. No body take reponsibility for any problems.Executives have not properly trainned.I feel very bad experience from Airtel.I thik they do not understand the online bill payment system.

  5. Your customer care officers are not responsible persons.. he/she’s not give the respect to customers…. he/she would take long time for give the correct reply…. my problem is not solved right now but lot of time i will try….. now i decided to change a AirtelNo. What can i do….

  6. You know what i have spent 15 min trying to contact your company but it is not possible with your shitty 121 service THE BLOODY OPTION IS NOT THERE how do u expect us to send any complains if no one can bloody talk to u
    peice of shit

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