DTDC customer care number, email and branch office address is provided below to help you send inquiries to DTDC support and grievance/nodal officers.

DTDC Customer Care Details

DTDC Customer Care Number: 3300 4444 (May not work for every city; See table below)
DTDC Cutomer Support Email: customersupport@dtdc.com
DTDC Corporate Office Number: 080-25365032, 25365039

DTDC is an ISO 9001:2008 certified courier and cargo company with pan India delivery reach. DTDC also has presence in America, Europe, Middle East and South East Asia. In India DTDC provides different services to suit the budget and delivery needs. You can use DTDC’s Premium Express Products for speedy delivery or you can use economical products for shipping at low rate. DTDC also started dotzot.in which is focused exclusively on e-retail delivery fulfillment.

If you want to track a shipment that was shipped via DTDC, you can go to their website and track the shipment online using the given tracking number. If there is a problem you should call the DTDC Customer Care Number of the concerned branch office from where the item was shipped or the branch where item is to be delivered. Contact numbers of main branches of DTDC courier are given below:

DTDC Branch Office Customer Care Numbers, Email and Office Address

Branch Address DTDC Customer Care Number & Email
Delhi B101, Phase – 1, Naraina Indl. Area, New Delhi – 110028 011-44900000/01/02/03/04/05/06
Gurgaon  Shop No.51,52 & 53, Old Delhi Road, Opp. Maruti Gate No.2, Gurgaon  0124 – 4993560 / 61/ 68
Noida  E – 21A, Sector – 8, Noida – 201301  0120 – 3082750 / 755 / 8287313087
Chandigarh  Sco. 267, Sector – 35D, Chandigarh – 160036 (PJ)  0172 – 4600157 / 158
Mumbai  Plot No.14, Vijay Nagar,
Western Express Highway, Near Virvani Indl. Estate, Goregaon(E), Mumbai
 022 – 3300 4444
Ahmedabad  NO.10, Mill Officers Colony,
Opp. Times of India, Behind Old RBI,
Ashram Road, Ahmedabad
 079 – 3300 4444
Nagpur  34, Abhyankar Road,
Near Ramkrishna Math,
Dhantoli, Nagpur
 0712 – 3300 4444
Indore  LG – 10/11, D.M. Tower, Janjirwala Square, Near Palasia, Race Course Road, Indore  0731-3916 627/30/31
Pune  YMCA Complex, City Survey No. 382,
New Rasthapet, Quarter Gate, Pune
 020 – 3300 4444
Bangalore  #269, Lahari Towers, 1st Main,
Albert Victor Road, Chamrajpet,
 080 – 3300 4444
Hyderabad  Plot No.6-11, Survey No. 176/2 & 176/3,
Ratna Co.Op. Society Ltd., Tadbund Junction,
 040 – 3300 4444
Chennai  #136, MGM Centre, Velachery Road,
Little Mount, Saidapet, Chennai
 044 – 3300 4444
Cochin  No.59/ 3368, APM Buildings,
North Railway Station, Cochin
 0484 – 3300 4444
Kolkata  DTDC Bhawan, 404 & 405,
Kaji Nazrul Islam Sarani, VIP Road,
Raghunathpur, Kolkata
 033 – 3300 4444
Patna  Surya Prabha Mansion, Ground Floor, Behind LIC, Jeevandeep, Exhibition Road, Patna 0612 – 3269861 / 3269865 / 3215352 / 3249039
Bhubaneshwar  Bhaskar Tower, Ground Floor, Plot No. 73,
Kharvel Nagar, Bhubneshwa
 0674-3257821 / 22 / 3208040

DTDC Social Profiles

DTDC is present on all major social websites, where you can find the latest offers and news about the company. Some people also post their grievances on these social profiles and expect a faster resolution by DTDC customer care.

Facebook Fan Page : facebook.com/DTDC.Official/
Twitter Handle : twitter.com/dtdcindia

DTDC Corporate Office Address

DTDC House,
No. 3, Victoria Road,
Bangalore 560047,
Ph : 080-25365032,25365039,
Fax : 080-25514461.
Web : www.dtdc.in

34 Replies to “DTDC Customer Care Number Branch Office Address”

  1. I got very poor impression on the working of dtdc. Even of its credibility. I got despatched one packet from Panchkula vide docket No. Z08520143 on 15th Oct.13 for Hisaar containg very important document and one DD which is datebound also have not reached there till today 18th Oct.13 by 7.00 pm. I spent my whole day with the guy of Sector 20 Panchkula and he tried his best to locate the packet but officials of Ambala say that the concerned packet was sent to Hisar while Mr Gaurav Manager of Hisar say that he did not receive that packet but rest other7 packet which were scheduled for Hissar he got. Due to non delivery of that packet I had to face a lot of inconvenience as well as huge financial loss and a lot of harassment.How lightly they were taking the matter and no one was owing responsibility of its non delivery. I am sorry to write all this. Officers of the concerned agency should evolve a very leakproof and track finder as well as delivery and receipt system in transitory offices also. Pl reform and take strict action against non responsible officials.

    1. Dtdc has bullshit services the best services is aramex tried it out thy are gudd in fact thy are best at their service ….. shame on dtdc

  2. Kindly teach your office staff manners especially in trivandrum branches.
    They very arrogant in transactions.
    Shame on a reputed company

  3. I am very disappointed from the poor service of dtcd. i got send a consignment through dtdcplus courier service.They commit to deliver the consignment very next day but it takes two and a half day. When we talk to their employee they told consignment is offload by airport authority due to overweight. what the shit is this man.
    due to its poor service i lost my client and hue loss of money.

  4. I had sent a parcel to Raichur in karnataka on 30 th october13 from Bangalore,booking agent confirmed that it will reach by latest 2nd day.Today is 2nd nov ,It is still not reached.The agent,who has taken the consignment is not reachable on mobile.Customer care is responding stereo typed message.No response.
    I have to say sorry to my relative about the non receipt of the parcel, insipte booking in advance to reach the destination.
    Very bad service,no response from ay responsible person in the organisation

  5. the most pathetic services offered in our country, the website is always server down, customer care numbers are obsolete, the agents numbers provided are always wrong and the courier never reaches the destination but disappears midway… had the worst experience

  6. I had a very disturbing experience with DTDC. I am from Goa. To begin with, I was waiting for a courier from Delhi. After finding out that my parcel was in transit, I decided to call the Goa local office to find out the status. I had to call three numbers to get to the right office: 2423020, 2438079 and 2436633. I finally tried calling 2436633, whose office is on the third floor of Padmavati Towers, Panaji-Goa. Initially, the phone was continuously busy. After calling 2436633 repeatedly, the woman online could not hear my words clearly, hence I had to tell my tracking number loudly. To that, she cut the call. On calling again and verifying the same, she told me that her staff found my office closed. This happens sometimes because I work alone, and I have a single cabin (but the courier parcel carried my 24 hrs available calling mobile number and she never used it.). She told me that I had to hire staff to keep my office open for her delivery and that she is not allowed to make calls to anyone from office. If that is the case, then why was my contact number on the parcel? Then she began to lecture me, shout at me and my wife and abused us with filthy language. Is that the customer service that DTDC ensures to give? I find it strange that on finding my door closed, she simply tags my parcel with a door closed tag and desists to deliver my parcel by calling me up. My tracking number is Z94463736.

    I strongly suggest that DTDC find better employees who are trained to deal with clients. This thin woman is badly trained to service oriented business and she thinks that the world is at her feet and that she is doing society a favor by being there in that office.

    I will have to share my experience so that others do not have to face her primitive methods.

    1. I have bad experience with DTDC location in Raniganj Burdwan, West Bengal. whenever i sent from delhi never they delivered on time and when we talk with DTDC person in Raniganj, they speaks very frat rated and attitude ego they have like they are a indian political leader or they belongs to Ambani Family…

      1. My consignment B 01882439 sent from GTDC Centre of Haliyal Town in Uttar Kannada District of Karnataka State on 29.10.2013 to Pune with an assurance of delivery on the very next day has been tracked as delivered in Pune on 07.11.2013, only after full nine days. This is atrocious and unacceptable. Can any responsible person from DTDC explain? Will any sane customer dare to walk in any DTDC Centre again in future?

  7. i think it is full of thieves…my two couriers are being theft in between & they are showing it deliverd……can somebody tell me how to bring them in cunsumer forum.please reply on mail id chandu.nu@gmail.com

  8. I am very disappointed from the poor service of dtcd. one consignment ie document booked through dtdc courier service on 22nd nov 2013 from delhi to sivasagar Assam bearing way bill no Z10151517 .They commit to deliver the consignment very next day but they are not able to deliver it after 100 hours of booking time..today is 25 th of nov ,,till today i ve not recvd the document..hi DTDC do u know the value of Time?

  9. Hi it is the worst service in the history of the Courier industry i have sent a cover on 9/11/2013 to visakhaptnam which is 750km from secunderbad but it not recached the disteney till today and the tracker says ATTEMPTED and seen the tracker
    H23792454(Consignment Number)

    Saturday, November 09, 2013
    Shipment Booked
    03:36 PM

    Processed & Dispatched from DTDC Facility
    07:55 PM

    Processed & Dispatched from DTDC Facility
    09:11 PM

    Processed & Dispatched from DTDC APEX
    10:52 PM

    Sunday, November 10,

    06:05 PM

    Monday, November 11,

    Arrived at DTDC Facility
    01:16 AM

    08:13 AM

    Tuesday, November 12,

    09:34 AM

    Wednesday, November 13,

    Processed & Dispatched from DTDC APEX
    01:54 AM

    09:05 AM

    Thursday, November 14,

    09:06 AM

    Friday, November 15,

    09:02 AM

    Saturday, November 16,

    09:36 AM

    Monday, November 18,

    09:22 AM

    Tuesday, November 19,

    09:34 AM

    Wednesday, November 20,

    09:20 AM

    Thursday, November 21,

    08:35 AM

    Friday, November 22,

    09:15 AM

    Saturday, November 23,

    09:23 AM

    Monday, November 25,

    08:50 AM

    Tuesday, November 26,

    09:22 AM

    Wednesday, November 27,

    09:21 AM

    Thursday, November 28,

    09:13 AM

    Friday, November 29,

    09:10 AM

    Saturday, November 30,

    09:32 AM

  10. Why show your email ids if you do not reply. Your Gurgaon office has not replied to my query re consignment no D13635014

  11. very very very very poor service….i have a courier,,, booked date (6/12/2013) and today is 9/12/2013.But i still don’t get my courier.

  12. the worst company ever…i ordered a consignment from punjab and half of my stuff was missing !!!
    the agents working under this company are thieves !!!
    shame on you !!!

  13. I am litan reang from Tripura, I supposed to receive my item/parcel by 07/12/2013, seller has shipped the item on 22/11/2013, through DTDC, but today its 13/12/2013, till i haven’t receive any phone call neither my item from your courier service. I am really diappointed with your courier service. please help me.

  14. very very very very poor service….i have a courier,,, booked date (6/12/2013) and today is 16/12/2013.But i still don’t get my courier. Plz help me.

  15. Very very very very poor service….i have a courier,,, booked date (6/12/2013) and today is 16/12/2013.But i still don’t get my courier. Plz help me.Number – Z07812535

  16. I have booked a packet on 28nov 2013 con no.Z09261769 for Barreilly address Thakur Om prakash Singh .R.T.O. compound Nakatia PAC Shahjahanpur Road Barreilly .Mob no.8923477270 . The reached on 30nov
    to Barrellily but It was nither delevered nor informed the receiver to receive the packet . When I enquired It was said that there is no service area .
    if there was no service why packet was booked. on 5th dec 2013 It was returned to Lucknow without any information to receiver. The packet is still moving from one office to other .untill date I have not received the packet .
    I have sent a mail to the mail address given on receipt css.co@dtdc but received no reply . Any one respnsible If seeing this Please see into the matter so that I can recive my papers (my original car papers)

  17. I am very disappointed from the poor service of dtcd. my company had send a consignment through dtdc courier service.They commit to deliver the consignment on 26 dec 2013 but till today (31 dec 2013 ) i am unable to get the reply from any one . When i am tring to contact on his no no body is resposing properly

  18. Bloody, they claim that its an ISO company, by paying bribe you can get it and so the DTDC company did.
    are not just poor… poor is a great word for their services… if you
    multiply 100 to poor then the result is the great one and only DTDC..
    tried calling 9 numbers to know about my consignment but they are not
    picking up.. may be their nos. are changed then why not updated contacts
    are uploaded on internet.

    What so ever the business we do,
    COMMUNICATION is the main thing and plays vital role in any dam business
    and DTDC people fails in the main area of concern.
    I would rate negative – 5 (Super chaep) star to F**ck*g poor and pathetic people of DTDC company.
    am so disappointed that by mistake if any DTDC person will come in
    front of me than I can even slap him rather I will punch him with full
    FORCE and I mean it, seriously.

  19. I feel so sorry to say that we are in 21st century and Courier Company like DTDC whom people of this country made what & where they are today!
    But DTDC as a company has betrayed and failed their customers trust & faith again and again
    Sorry to say that this company is full robbers and thief’s who steals innocent customers items just like that and customer can just do nothing about it other than raising an alarm via customer care which is nothing
    Much than name sake and absolutely has no control over anything or anyone!
    Or else who knows DTDC themselves training these robbers and thief’s later on selling customer items back in the market!
    I am one those unfortunate customer whose not one but five packages got stolen over period of 10 years, out of which recent two packages back to back got stolen,
    As I believed things will change with DTDC over period of time but it would been foolish to think that way…………..
    Anyway I would request again and again to all my mates and people of this country not to use DTDC and risk if you have valuable product which you care for, pay more if required but send it via other reliable Courier out there as plenty of them today or else you will regret it for sure someday take my word on that!

  20. Dtdc has bullshit services the best services is aramex tried it out thy are gudd in fact thy are best at their service ….. shame on dtdc

  21. my Client has send one parcel from Ghuwhati I Want to Track but Failed i called to Ghuwhati,Delhi, Corporate office but Sorry to Say No body is responding I request every body is so careless about this company

  22. I am very disappointed from the poor service of dtcd. i had send a consignment through dtdc courier service.They commit to deliver the consignment on 27 Nov. 2015 but till today (15 Nov 2015 ) i am unable to get the reply from any one . When i am tring to contact on his no no body is resposing properly. no any kind of customer care number working.

  23. The worst service provider on the earth. They don’t care if you are loosing your business, they only care for their own business. I have ordered some electronic components to make a finished product for a client. It was shipped from Bangalore.through DTDC on 8th of October 2015. Till today(15th of October 2015) I haven’t received it. The shipment from other suppliers who shipped from India Post has arrived on the 12th. I am tracking the shipment all the time using their tracker and I discovered that my shipment is lying in their Siliguri branch for three days. I wrote an emai to their Customer service there was no response and finally I called kolkata office and got to know that its been sent to Madarihat (My hometown). I approached to the local DTDC counter but there was no sign of my parcel. I called the CS who told me that they need more time to look into my problem. I am totally frustrated with these kind of mean service by a well known Company. We heavily depends on these bullsh*t company and face losses in our business.

  24. Very poor service. I am unable to call customer care because of nobody is picking the call. I m really very disappointed due to their poor service

  25. I am trying to reach from morning on wards i call to concern branches and even call center also no even responding at all is this way you people are giving the service to the customers.

    Very pathetic service.

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