Idea Customer Care Number Toll Free Number

Idea customer care number, toll free number, email and office address is provided below to help you send inquiries to Idea Mobile support and its grievance/nodal officers.

Idea Toll Free Number: 1 800 270 0000
Idea Blackberry Toll free Number: 1800-2701-234
Idea Customer Care Number: 12345 / 12347
Complaints & Requests: 198
Idea care :4444, Idea voice :54332
Info on call :54005, Travel on call :54003
Idea Power service :*121#

Idea cellular is 3rd largest telecom operator in India and has a good system for handling customer complaints and support requests. If you have an issue with idea services, you can call customer support at Idea customer care number 12345 or book a complaint at 198 (Toll Free) from your idea mobile. If you are not an idea customer then you can call Idea toll free number 1 800 270 0000

Regional Idea Customer Care Numbers

CityIdea Customer Care Number & Email
Andhra Pradesh9848012345
ccare.ap@idea.adityabirla.com
Assam9085012345
ccare.assam@idea.adityabirla.com
Bihar & Jharkhand9708012345
ccare.bj@idea.adityabirla.com
Delhi NCR9891012345
ccare.dl@idea.adityabirla.com
Gujarat9824012345
ccare.gj@idea.adityabirla.com
Haryana9812012345
ccare.har@idea.adityabirla.com
Jammu, J&K
9086012345(Postpaid), 9086112345(Prepaid)
ccare.jk@idea.adityabirla.com
Karnataka9844012345
ccare.kar@idea.adityabirla.com
Kerala198, ccare.kerala@idea.adityabirla.com
Kolkata9088012345
ccare.kolk@idea.adityabirla.com
Madhya Pradesh & Chattisgarh9826012345
ccare.mp@idea.adityabirla.com
Maharashtra & Goa9822012345
ccare.mh@idea.adityabirla.com
Mumbai9702012345
care.mumbai@idea.adityabirla.com
Orissa9090012345
ccare.or@idea.adityabirla.com
Punjab9814012347(Prepaid)
9814012345(Postpaid)
ccare.pun@idea.adityabirla.com
Rajasthan9887012345
ccare.raj@idea.adityabirla.com
Tamilnadu9092012345
ccare.tn@idea.adityabirla.com
West Bengal09093012345
ccare.wb@idea.adityabirla.com
North East States9089012345
ccare.ne@idea.adityabirla.com
UP (East)9889012345
ccare.upe@idea.adityabirla.com
UP (West)9837012345
ccare.upw@idea.adityabirla.com

Idea Cellular Complaint Redress Procedure & Contact Details

About 95% of the customer complaints get resolved by the staff at call center or by the staff at Idea showrooms. However, there are times when you are not satisfied by the resolution provided by Idea Customer Care. In such cases you can approach the Nodal officers for the resolution of your complaint.

To contact Nodal officer, you must have the docket number/ticket number (Complaint Number) that was generated by the call center staff or staff at Idea showroom. So, its important that you first lodge a complaint with them even if you feel that they won’t be able to resolve the complaint. Once you have the docket number and 3 days have passed and the resolution provided is not satisfactory, then you can contact the nodal officers for your city/state as provided in the table below. Please note that Nodal officers only work between 9:30 AM to 6:30 PM Monday to Friday.

StateIdea Nodal Officer Email & Contact NumberIdea Appellate Authority Email & Contact Number
Andhra Pradeshgrievance.ap@idea.adityabirla.com
9948002229
appellate.ap@idea.adityabirla.com
9948002240
Assamgrievance.assam@idea.adityabirla.com
9085008991
appellate.assam@idea.adityabirla.com
9085008991
Bihar & Jharkhandgrievance.bj@idea.adityabirla.com
9708297955
appellate.bj@idea.adityabirla.com
9708297966
Delhi & NCRgrievance.delhi@idea.adityabirla.com
9891905888
appellate.delhi@idea.adityabirla.com
9889189200
Gujaratgrievance.gujarat@idea.adityabirla.com
079-66714000 Extn.4246
appellate.gujarat@idea.adityabirla.com
9824634247 , 079 66714000 Extn: 4247,
Haryanagrievance.har@idea.adityabirla.com
9891905921
appellate.har@idea.adityabirla.com
9891905922
Himachal Pradeshgrievance.hp@idea.adityabirla.com
9882108600
appellate.hp@idea.adityabirla.com
9882108601
Jammu & Kashmirgrievance.jk@idea.adityabirla.com
9086012350
appellate.jk@idea.adityabirla.com
9086012360
Karnatakagrievance.kar@idea.adityabirla.com
9844300183
appellate.kar@idea.adityabirla.com
9844300141
Keralagrievance.kerala@idea.adityabirla.com
9656006680
appellate.kerala@idea.adityabirla.com
9656006690
Kolkatagrievance.kolk@idea.adityabirla.com
9088118991
appellate.kolk@idea.adityabirla.com
9088118992
Maharashtra & Goagrievance.mh@idea.adityabirla.com
09850003689 Extn: 3689
appellate.mh@idea.adityabirla.com
9850003202
Madhya Pradesh & Chattisgarhgrievance.mp@idea.adityabirla.com
0731-40 31 414 Extn: 2858
appellate.mp@idea.adityabirla.com
07314031414 Ask for Mr. Sanjay Goel
Mumbaigrievance.mumbai@idea.adityabirla.com
9702097111
appellate.mumbai@idea.adityabirla.com
9702012888
North Eastgrievance.ne@idea.adityabirla.com
9089008991
appellate.ne@idea.adityabirla.com
09089008992
Orissagrievance.orissa@idea.adityabirla.com
0674-2725920 Extn.No.9414
appellate.orissa@idea.adityabirla.com
9090010078
Punjabgrievance.pun@idea.adityabirla.com
9855412766
appellate.pun@idea.adityabirla.com
9855412612
Rajasthangrievance.raj@idea.adityabirla.com
9887405611
appellate.raj@idea.adityabirla.com
9887405699
Tamil Nadugrievance.tn@idea.adityabirla.com
9092817259
appellate.orissa@idea.adityabirla.com
9090010078
U. P. (East)grievance.upeast@idea.adityabirla.com
9889009210
appellate.upeast@idea.adityabirla.com
9889189200
U. P. (West)grievance.upw@idea.adityabirla.com
9917575109
appellate.upw@idea.adityabirla.com
9917575100
West Bengalgrievance.wb@idea.adityabirla.com
9093118991
appellate.wb@idea.adityabirla.com
9093119992

If the complaint is still not resolved within 10 days from registering the complaint at the Nodal officer, the consumer can approach the Appellate Authority for appeal, in the required format.

Idea Cellular Social Profiles

Idea Mobile is present on all major social websites, where you can find the latest offers and news about the company. If required, you may also post your grievances on these social profiles.

Facebook Fan Page : facebook.com/Idea/
YouTube Channel : youtube.com/user/ideacellularltd
Twitter Handle : twitter.com/ideacellular
Pinterest Profile : pinterest.com/ideacellular/

Idea Cellular Head Office Address

3rd & 5th Floor, Windsor Building,
Santacruz East, Mumbai – 400098
www.ideacellular.com

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