MTNL customer care number, toll free number, email and office address is provided below to help you send inquiries to MTNL support and grievance/nodal officers.

MTNL or Mahanagar Telephone Nigam limited is a state owned telecom company that provides services in New Delhi and Mumbai. MTNL provides GSM, CDMA and 3G services under brands Dolphin (postpaid GSM), Trump (Prepaid GSM) Garuda (WLL/CDMA) and TriBand (Wired Broadband Internet). All these services are of best quality and yet come at a reasonable price.

MTNL provide separate helpline number for different services. These are:-

MTNL Customer Care Numbers in Delhi and Mumbai

Service MTNL Delhi Customer Care MTNL Mumbai Customer Care
Complaint Desk 198/1500
1503@bol.net.in
198/1500
helpdesk.Mumbai@mtnl.net.in
Fixed/Landline 1500/22221500
1500@bol.net.in
1500/22221500
Or 1800 22 1500
1500@bol.net.in
GSM/Dolphin/Trump 98681-12345, 1503
1503@bol.net.in
98690-12345, 1503
1503@bol.net.in
CDMA Garuda WLL 1502, 22221502
1502@bol.net.in
1502, 22221502
1502@bol.net.in
Broadband/Triband 198/1504/22221504
Or 1800228844
1504@bol.net.in
198/1504/22221504
Or 1800228844
1504@bol.net.in

In the table above, dial the mtnl toll free numbers starting with 15 like 1500 or 1503 etc from MTNL network and the other numbers from any network.

MTNL Customer Service Centers in Delhi

Region Office Address Phone Numbers
Trans Yamuna Laxmi Nagar Tele.Exch.Bldg,Delhi 22512400,22411343, 22508717, 22044530, 22508716
56A ,  PKT-A Mayur Vihar PH-II 22721188, 22721500, 22771188
DDA Shopping Centre, Madhu Vihar, IP extn 22240005, 22240006, 22240025
DDA Shopping Centre, AGCR Enclave, Delhi 22379600, 22372730, 22372211, 22375173
Pocket-4, Mayur Vihar-I, Delhi 22712530, 22718582, 22718581, 22710980, 22711700, 22713200
H-Pocket, DDA Shoping Centre, Dilshad garden 22580039, 22139800, 22595509
DDA Shopping Centre, RSU Blg, New Zafrabad Extn. 22827373,22827702, 22827701
Sec-18,Opp. Atta Mkt,Noida D-1/112 J S Arcade Sec-18 Noida 0120-2516993, 0120-2516994
DDA Mkt,MIG Flats , Loni Road,Delhi 22814042, 22816042, 22811001
C-10 Yamuna Vihar Main Exchange Bldg. 22915110,22917110, 22916110, 22918110
Central Eastern Court Janpath Road New Delhi- 110001 23355417, 23353634, 23323020,  23731166, 23737771, 23351115
Jeevan Tara Bldg. P/Street , New Delhi-110001 23745757 23745959
Telephone Exchange Jorbagh , New Delhi-110003 24646664, 24632000
Mahanagar Door sanchar Sadan ,9-CGO Complex , Lodhi Road  New Delhi-110003 24323131,  24324700, 24318484
NP Nehru Place telephone Exchange Bldg. 26417290, 26211214, 26445566,  26453946, 29982955
Okhla  telephone Exchange Bldg 26840100, 26391199
Sanchar Haat TBD at Pkt A8, Kalkaji Extn
LSC Pkt. D&E Sarita Vihar 26974300, 26974555, 26974525,  26974550
SCO-102 Dwarka Complex Scet-16 Faridabad 0129-2226681/0129-2226682/ 0129-2226683
BCP GF MTNL Building Bhikaji Cama Place 26167373, 26172087, 26181515, 26183136
GF MTNL Building Hauz Khas 26524647, 26532574, 26529660
Exchange Building, Mehrauli 26641612, 26641611, 26641613
GF MTNL Building Chanakya Puri 24100088, 24108800
Exchange Building Vasant Kunj 26122828, 26131199
Exchange Building Vasant Vihar 26154242, 26155252
Exchange Building, Asola 26655757, 26655200
Exchange Building Mahipal Pur 26782800, 26782700
Sect.12,Gurgaon 0124-2391515
Main Idgah Tele Exchange Building Faiz Road.Delhi-55 23553737, 23554747, 23551717, 23552717
DDA shoping centre Gulabi Bagh Delhi 23657400, 23657200, 23657300, 23657100
Delhi Gate Main Tele.Exchange Building.New Delhi-02 23247600, 23255398, (SDE 23282789, 23252200)
Sanchar  Haat% GM(E),Mahanager Door SancharBhawan J.L.N Marg Minto RdN Delhi-02 23237099 (SDE), 23234300, 23239222, 23233040
Tis Hazari Main Tel. Exchange Building behind Tis Hazari Court. Delhi 23917200,  23911020, 23832277
Lothian Road Main(RSU)Tel. Exchange Building.Delhi 23863111, 23862111, 23862818
Gate No.-04 Back side of Karol Bagh main  Tele.Exchange Building Pusa Road New Delhi (25740021, 25740024, 25740022)
North Badli Exch Bldg 27851166 27881200, 27882300
CSC Narela Exch. 27787363, 27782800
Sec-3, RHN 27917309,  27919700, 27910780
Saraswati Vihar Exch. 27021404,  27017222, 27011111
Sec-9  RHN Exch. 27554377, 27553050
Kesav Puram Exch. 27181919, 27102955
Shakti Nagar Exch. 27465133, 27231177, 27430011, 27119029, 27240067
S/H  AD Block Shalimar Bagh 27485905, 27485003, 27489147,  27482022, 27489875,  27481032
S/H Mukherjee Ngr Exch. 27653001, 27658500, 27659448,  27659944
West Tel. Xage  20-D (Dabri) 25038300, 25384243
Dwarka Sec 6 25085465, 25089232, 25089880
Janakpuri Tel Exch.,Distt. Center 25624111, 25504070, 25541780, 25623111
Delhi Cantt Tel Exch. 25696666, 25695000, 25693918
Shadipur Tele Exh 25892003, 25799715,25894500
Thana road ,Najafgarh,N.D 25028728, 28018819
Rajouri Garden Admin Block Grd. Fl (WITH NCR) 25163601,  25428788
3,CSC, DDA Mkt Sunder Vihar(PVR) 25250301, 25278787, 25257200,25278833
Hari Nagar Tel.Exch. 25135747, 25147572, 25122388

MTNL Customer Service Centers in Mumbai

Region Office Address Phone Number
South Telephone Bhavan, Near Strand Cinema, Colaba Mumbai 22047500, 22875733
Near G.D. Somani School ,Grd flr. Cuffe Parade Tel. Exch.G D Somani Marg, Cuffe parade, Mumbai 22152829, 22166655
Cooperage Tele. Exch. Bldg., Grd. Flr., Mumbai 22841047
Kalbadevi Tele. Exch.Bldg., Gr. Flr., Shaikh Memon, Street, Mumbai 22404600, 22434600
Ground Floor,Fountain I ,Tele Exchange Bldg,Mumbai 22630111
OPP. Kabutar Khana, Fort, Mint Road Mumbai 22695090, 22695089
Central Gamdevi Tel. Exch bldg. Nana Chowk , Mumbai, 400 007 23810111
Mandvi Tel Exch. Bldg, Mohammed Ali Rd , Mumbai, 400 003 23460111
Mazgaon Tel Exch. Bldg. Sheth Motishah Lane , Mazgaon , Mumbai, 400 010 23790111, 23740111
Malabar Hill Tel Exch. Bldg , A.G. Bell Marg, Mumbai, 400 006 23610111
Cumbala Hill Tel.Exch. Dr.G.D.Deshmukh Marg, Mumbai, 400 026 23536300, 23522055
North Telephone House V.S.Marg, Dadar (W), Mumbai, 400 028 24386145
Shivaji Park Tel Exch Bldg., Anant Patil Rd Dadar ,Mumbai, 400 028 24442434
Sion Tel Exch Bldg., Gr. flr, near Champaklal Indl. Estate , Sion Koliwada Rd, Mumbai, 400 022 24044499
Worli Tel Exch Bldg, Pandurang Budhakar Marg, Worli, Mumbai, 400018 24982900, 24902020
Byculla Telephone Exch Bldg, Agripada , Mumbai, 400 011 23000111, 23054040
Currey Road Tel Exch Bldg, Gr. flr., Currey Road , Mumbai, 400 012 24711514 24717898
Wadala Telephone Exchange Building, Grd. floor, G.D.Ambekar Marg, Wadala, Mumbai, 400 014 24112800, 24126300
Matunga Telephone Exchange Building, Dr. B.R. Ambeddkar Marg, Matunga (East), Mumbai, 400 019 24046204 24046206
Adarsh Nagar Tel Exch, Grd Fl Prabhadevi Mumbai 400 030 24305337, 24306243
West-I Bandra Tele. Exch. Bandra Recl. Bandra Mummbai, 400050 26406500
Vile Parle Tele. Exch. N.Patkar Rd, Vile Parle-W. Mumbai, 400 057 26191414, 26176500
Andheri Tele. Exch. Lallubhai Park, Andheri-E Mummbai, 400 058 26282112, 26232121
Jogeshwari Tele. Exch. S.V. Rd., Jogeshwari-W, Mumbai, 400 102 26781734, 26780111
Versova Tele. Exch. S.V.P. Nagar, Mhada Andheri (w) 26327575, 26350101
Vakola Tele. Exch. P&T Colony, Santacruz(E), Mumbai 400 029 26661388, 26660110
Bandra Kurla Complex (BKC) Telephone Exchange, CST Road, Kurla, Mummbai 400 098 26524904, 26503222
Khar Tele. Exch. Pali Rd. Khar (W) Mumbai 400 052 26046696, 26499595
Juhu Danda Tele. Exch. Juhu Rd. Santacruz (W), Mumbai 400 049 26600111, 26601088
West-II Marol Maroshi Tele. Exch. Marol Naka Mumbai, 400059 29205328, 29204477
Marol Tele. Exch. MIDC Andheri (E), Mumbai, 400093 28211221
Darpan Tele. Exch. Off Ahdheri Kurla Road, Andheri (E), Mumbai, 400 093 26849010, 26831200
Saki vihar Tele. Exch. Tunga Village, Saki Vihar Road, Mumbai, 400 072 28472121, 28572245
Seepz SDF-5 Unit 132 Andheri (E), Mumbai, 400 096 28291000, 28292215
Goregaon Tele. Exch. S.V.Rd., Goregaon-(W) Mumbai 28758000, 28758999
Pahadi Tel Exch Pahadi School Rd No.2 Goregaon (E) Mumbai 63 28403000, 28421111
Pinky Cinema, Near station Andheri(E) 28346767, 28246667, 28340000
Laxmi Nagar Gala No.16 Arihant Industrial Estate, opp Link Rd. Goregaon (W), Mumbai, 400 090 28780101, 28769736
West-III Bhayandar Tele. Exch. Railway Phatak Road Bhayander (E) 401 101 28180111 , 28146633
Mira Rd. Tele. Exch. Sheetal Nagar, Mira Rd. (E), Mumbai, 401 107 28116000 ,28125200
Dahisar Tele. Exch. Dahisar Check Naka, Dahisar(E), Mumbai,400 068 28971700 , 28963380
Borivali Tele. Exch. S. V Rd, Mumbai, Borivili (W), 400 092 28911781 , 28931133
Kandivali Tele.Exch. S.V. Road, Kandivili(W), Mumbai, 400 067 28650802 , 28613310
Charkop Tele.Exch. Road No-5,Charkop Bus Depot Charkop (W) Mumbai, 400 067 28692122 , 28680029
Malad Tele. Exch. S.V. Rd. Malad(W), Mumbai, 400 064 28819011 , 28442022
Shimpoli Tele.Exch. Kastur Park, Shimpoli Rd. Borivili(W), Mumbai, 400 092 28339988 , 28333833
Samata Ngr. TeleExch. W.E. Highway, Kandivili(E), Mumbai, 400 101 28872300 , 28460008
Magathane Tele.Exch, Near Cable Corp, Off WEH, Borivali(E) Mumbai 400 066 28703388 , 28701311
Shiv Shakti Bldg MHADA Lokhandwala Rd No.2 Akurli Rd Kandivali(E) Mumbai 29652300, 29665500, 20642777
East-I New maneklal estate,LBSMarg,Ghatkopar 25140111, 25002200
Tel.Exch.bldg,Andheri Link road,Nr Noori Mazjid Ghatkopar 25002240, 25002200
Powai Tele Exch. Gandhi Nagar, Powai, Mumbai 400 083 25783362, 25782581
Tel.Exch,CETTM complex, Hiranandani, Powai 25700101
Chembur Tele Exch, Chembur Naka, Mumbai, 400 071 25220111, 25287900
Ashish Chamber,1st flr,R.C.Marg,Chembur, Mumbai, 400 074 25540111, 25540070
Mankhurd Tel Exch Behind Datta Guru Nagar Deonar Mumbai 88 25560111
Hingwala Exch Bldg Ghatkopar Mumbai 77 25012700
Tagore Nagar Tel Exch, Vikroli East 25741343
East-II Charai Exch.,Mauli Mandal Road, Thane(W), 400 061 25349790, 25330111, 2534 9712
Old Tel. Exch. Building, Gokhale Rd Naupada,Thane(W), 400 602 25411356 25391421
Panchpakhadi Tel.Exch.,Uthalsar Naka,Panchpakhadi,Thane(W), 400 601 25471500, 25471064
Mumbra Tel. Exch.,MEK Comp.Opp. Fire Brigade,Mumbra, 400 0612 25466969, 25466565
Wagle Estate Tel. Exch., Rd.16, Nr.Fire Brigade, Thane(W), 400 604 25811200, 25802841
Mulund Tel. Exch.,P&T Colony,Malaviya Rd., Mulund(W). Mumbai, 400 080 25600000, 25910404
Charnamrut Tel. Exch.,Ghodbunder Rd.,Cavesar,Thane(W), 400 601 25972300, 25971100
Sahyog Tel. Exch.,Tikunjini Wadi Rd.,Manpada Rd.,Thane(W), 400 607 25891100, 25892249
Manisha Tower,Tata Colony, Mulund(E), Mumbai, 400 081 25631100, 25633500
Sharda Chamber, S.W.Waswani Shiv Mandir Rd.,Kopri,Thane(E), 400 603 25322200, 25323221
Tamanna Bldg., Lokmanya Ngr.Tel.Exch.,Yashodhan Ngr.,Thane(W), 400 064 25886422, 25881702
BTM Compound, LBS Rd.,Bhandup(W), Mumbai, 400 078 25951200, 25951458
RDLU Exch.,15 village Rd.,Opp. Goldseal Co.,Nahur(West),Mumbai-400078 25660111
Ashar Shopping ComplexVasant Vihar Thane (W), 400 610 21730111
Kalwa RSU, Dattawadi, Kharegaon,Kalwa,Thane-400605 25434100, 25432200
Balkum Tel Exchange,Opp Colour Chem.,Bhiwandi Road,Thane West-400608 25332300,25362300
Navi Mumbai Panvel Tel. Exch.,Panvel, Navi Mumbai, 410 026 27862020, 27480111
Rabale Tel. Exch.,Thane Belapur Rd.,Rabale, Navi Mumbai, 400 071 27642121
Nerul Tel. Exch., Opp. Nerul Railway Station, Nerul, Navi Mumbai, 400 076 27714787
Vashi Tel. Exch.,Opp Vashi Bus Depot, Vashi, Navi Mumbai 400 073 27806070
Vashi RSU, Sector-7, Vashi, Navi Mumbai, 400 073 27821100
New Belapur Tele.Exch.Bldg., Sec.11, Opp.Rly.Stn. Navi Mumbai, 400 614 27564949
Uran Tel. Exch.,Nr. MIDC office,ONGC Rd.,Uran,Navi Mumbai, 400 702 27222500, 27222000
Kalamboli Tel. Exch.,Nr.Steel market,Kalamboli, Navi Mumbai, 410 218 27420111
Opp.bus depot, Sector 6, Abhyuday Bank, Navi Mumbai, 400 709 27540111
Sector -21, Khargar, 410 210 27745050, 27748080, 27740111
Sector 5/A New Panvel Tel Exch Bldg 400 614 27490111
Sanpada Tel Exch Bldg Sector-10 Jui Nagar, Navi Mumbai 27752300
JNPT Tel Exchange Township,Sector-3, Uran-400707 27471300 , 27470000
Taloja Tel Exchange, MIDC, Taloja-410208 27410111

If you don’t get a resolution to your problem by calling MTNL customer care numbers and by visiting service centers in your city then contact the appellate authority of MTNL.

APPELLATE AUTHORITY FOR MOBILE/GSM SUBSCRIBERS:

Delhi:-
2nd Floor,TAX BLDG ,Eastern Court,Delhi 110001
Phone :011 – 23318440 Fax : 011- 23318431
Email :-  appauthmtnlws@bol.net.in

Mumbai:-
7th Floor, BKC Telephone Exchange Bldg,
Bandra Kurla Complex, Kurla(W), Mumbai 400098
Phone: 022-26542200, 26520918
Email: tsccbkc@mtnl.net.in

MTNL Social Profiles

MTNL is present on all major social websites, where you can find the latest offers and news about the company. Some people also post their grievances on these social profiles and expect a faster resolution by MTNL customer care.

MTNL Delhi Facebook Fan Page : facebook.com/MtnlIndia/
MTNL Mumbai Facebook Fan Page : facebook.com/mtnlindia/
Twitter Handle MTNL Delhi: twitter.com/mtnldelhi

MTNL CORPORATE OFFICE

5th Floor, Mahanagar Doorsanchar Sadan,
9, CGO Complex, Lodhi Road,New Delhi . 110003
Ph. : 011 . 24310212/24320051
Web: http://mtnlmumbai.in/, http://mtnldelhi.in/

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