MTS customer care number, toll free number, email and office address is provided below to help you send inquiries to MTS India support and grievance, nodal officers.

MTS Customer Care Details

MTS Toll Free Number for Voice Service: 155
MTS Toll Free Number for Data Services: 955, 1800 2081 955
MTS Customer Care Emailcustomercare@mtsindia.in
MTS Online Query/Complaint Form: Click Here
For regional customer care numbers, see the tables below

MTS India or SSTL is a venture, involving equity participation by Russian conglomerate Sistema and Shyam Group of India. Till Year 2012 it used to operate in 21 Telecom Circles in India but later due to cancellation of 122 licenses of 22 mobile operators, MTS now operates only in 9 Circles. MTS is famous in India more for its data services than voice. Its latest MTS MBlaze Ultra offers 9.8 Mbit/s download speed and is therefore quite revolutionary. MTS is one of the top three data service providers in the country. MTS has a very good customer service structure. They have separate customer care numbers for Voice and Data Services (MBlaze, MTS TV and MBrowse).

MTS Customer Care Number & Email For Different Circles

City/Circle MTS Customer Care Number & Email (Voice Service) MTS Customer Care Number Data Service
Delhi  9136-155-155 customercare.del@mtsindia.in  9136 955 955
datasupport.del@mtsindia.in
Gujarat 9137-155-155 customercare.guj@mtsindia.in 9137 955 955
datasupport.guj@mtsindia.in
Karnataka  9141-155-155 customercare.kk@mtsindia.in  9141 955 955
datasupport.kk@mtsindia.in
Kerala  9142-155-155 customercare.kl@mtsindia.in  9142 955 955
datasupport.kl@mtsindia.in
Kolkata  9143-155-155 customercare.wb@mtsindia.in  9143 955 955
datasupport.kol@mtsindia.in
Rajasthan  9875-155-155 customercare.rj@mtsindia.in  9667 955 955
datasupport.rj@mtsindia.in
Tamil Nadu  9150-155-155 customercare.tn@mtsindia.in  9150 955 955
datasupport.tn@mtsindia.in
UP West & Uttarkhand  9152-155-155 customercare.upw@mtsindia.in  9152 955 955
datasupport.upw@mtsindia.in
West Bengal & Sikkim  9153-155-155 customercare.wb@mtsindia.in  9153 955 955
datasupport.wb@mtsindia.in

MTS Appellate Authority Contact Details & Circle Head Office Address

Like with every other telecom company, you can appeal to Appellate Authority if you are not satisfied with call center’s reply. To make an appeal to Appellate Authority, you must submit your complaint in written using the Appeal Form that can be downloaded from here. If you want, you may also write to MTS Customer Service Manager at the Circle Head Office:

City/State Appellate Authority Contact No, Email & Fax MTS Circle Head Office Address
 Delhi 9136-355-355
appellate.del@mtsindia.in
9136-366-366
Sistema Shyam TeleServices Limited A-194, Phase – I, Okhla Industrial Area, New Delhi – 110020
 Gujarat 9137-355-355
appellate.guj@mtsindia.in
9137-366-366
Sistema Shyam TeleServices Limited 3rd Floor, Block ‘C’ Office No. 2, The Acropolis Mall, Thaltej Cross Road, S.G. Highway, Ahmedabad – 380054
 Karnataka 9141-355-355
appellate.kk@mtsindia.in
9141-366-366
Sistema Shyam TeleServices Limited Salarpuria Touchstone, No.15/3, Ground Floor, Outer Ring Road, Varthur Hobli, Bangalore-5600103
 Kerala 9142-355-355
appellate.kl@mtsindia.in
9142-366-366
 Sistema Shyam TeleServices Limited “Ventura”, 3rd & 4th Floor, NH 47 Bye Pass, Anchumana, Edappally, Cochin, Kerala – 682024
 Kolkata 9143-355-355
appellate.kol@mtsindia.in
9143-366-366
Sistema Shyam TeleServices Limited PS Srijan Tech Park, 9th Floor, DN-52, Sector V, Salt Lake City, Kolkata, West Bengal – 70009
 Rajasthan 9667-744-744
appellate.rj@mtsindia.in
9875-166-166
 Sistema Shyam TeleServices Limited “Ventura”, 3, MTS Tower, Amrapali Circle, Vaishali Nagar, Jaipur, Rajasthan – 302021
 Tamil Nadu 9150-355-355
appellate.tn@mtsindia.in 9150-366-366
Sistema Shyam TeleServices Limited AMBIT IT Park, 32 A & B, Industrical Estate, 2nd Floor, Ambattur, Chennai 600 058
 UP West & Uttarkhand 9152-355-355
appellate.upw@mtsindia.in
9152-366-366
Sistema Shyam TeleServices Limited 121 Mangal Pandey Nagar, Opposite Central Excise Office, Near CCS University, Meerut – 25005
 West Bengal & Sikkim 9153-355-355
appellate.wb@mtsindia.in
9153-366-366
Sistema Shyam TeleServices Limited PS Srijan Tech Park, 9th Floor, DN-52, Sector V, Salt Lake City, Kolkata, West Bengal – 700091

If the resolution provided by both MTS Customer Care and Appellate Officers is unsatisfactory, you can write to MTS Chief Customer Service Delivery Officer at ChiefCSD@mtsindia.in You must mention the complaint number/service request number that was given by MTS call center representative.

MTS India Social Profiles

MTS India  is present on all major social websites, where you can find the latest offers and news about the company. Some people also post their grievances on these social profiles and expect a faster resolution by MTS customer care.

Facebook Fan Page : facebook.com/MTSIndia/
YouTube Channel : youtube.com/user/MTSConnects
Twitter Handle : twitter.com/MTS_India
Google+ Page: plus.google.com/+MTSConnects/

MTS India Head Office Address

Sistema Shyam TeleServices Limited
MTS tower, 334,
Udyog Vihar, Phase -IV,
Gurgaon-122001 Haryana
Phone: +91 124 4812500
Web: www.mtsindia.in

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