Reliance Customer Care Toll Free Number

Reliance Toll Free Number:  198 (Complaints), 155223 (Deactivation of VAS)
Reliance GSM Self Help Numbers: *222 for Postpaid and *333 for Prepaid
Reliance Customer Care Number: 30333333,  (9018090180 For J&K Customers)
Reliance Broadband Customer Care Number: *377, 30337777
Reliance Broadband Toll Free Number: 1800-3000-7777
Reliance Customer Support Email: customercare@relianceada.com
Reliance Appellate Authority Phone Number 18602002011
Monday to Saturday between 9.30a.m. to 6.00p.m.

Reliance Communications (RCom) is one of the early entrant into Indian mobile service industry. They started with CDMA service but soon switched to GSM. It won’t be wrong to say that it was reliance CDMA that bought telecom revolution in India. It used to be 2nd largest telecom service provider in India. Currently Reliance mobile is 4th largest telecom provider after Airtel, Vodafone and Idea but things can change quickly especially when Mukesh Ambani starts using RCOM’s towers for rolling out 4G Services.

For general queries and information call the Reliance customer care number *222 for Postpaid and *333 for Prepaid. If calling from other networks, dial 30333333. If you are a Reliance broadband customer then dial *377, 30337777 or 1800-3000-7777.

If you are facing a problem, register complaint on Reliance toll free number 198 or email your problem to customercare@relianceada.com . For deactivating a value added service dial 155223. You can also mail your complaint to:
A Block, 2nd Floor,
Reliance Communications Limited
DAKC, Kopar Khairane,
Navi Mumbai – 400 710
Fax: 022 303 88005

If satisfactory resolution is not provided by Rcom customer support, then one may contact the Appellate Authority at phone number 18602002011. You may also visit/email/fax Nodal Officer/ Appellate Authority in your city/state at the address provided below:-

 City/State RCom Appellate Authority Address & Email Fax NO.
ANDHRA PRADESH
Reliance Communications Ltd, Reliance House, 4th Floor, Plot No : 38, Phase II, Hitec City, Madhapur, Hyderabad – 500081 Email : rcomappellateauthority.ap@relianceada.com
040-30332336
ASSAM
Reliance Telecom Ltd, 3rd Floor, Mega Plaza, Christian Basti, G.S.Road, Guwahati – 781005, Assam
Email : rtlappellateauthority.assam@relianceada.com
0361-2341495
ANDAMAN AND NICOBAR ISLANDS
Reliance Communications Ltd, Reliance House, 34 Chowringhee Road, Kolkata-700071
Email :rcomappellateauthority.wb@relianceada.com
033-30288962
BIHAR & JHARKHAND
Reliance Communications Ltd ,
3rd floor Maru Mansion building ,Kanke Road Ranch, Jharkhand -834008
Email : rcomappellateauthority.bihar@relianceada.Com   rtlappellateauthority.bihar@relianceada.com
0651-3036568
CHENNAI
Reliance Communications Ltd, # 6 , Haddows Road, Nungamvakkam, Opp to Shastri Bhavan, Chennai – 600006
Email : rcomappellateauthority.tn@relianceada.com
044-30353434
DELHI
Reliance Communications Ltd, Reliance Center, Maharaja Ranjit Singh Marg, New Delhi -110002.
Email : rcomappellateauthority.delhi@relianceada.com
011-30320142
GUJARAT
Reliance Communications Ltd, Reliance ADAG House, 100 ft. Road, Prahlad Nagar Road, Ahmedabad- 380051
Email :rcomappellateauthority.gj@relianceada.com
079-30343546
HARYANA
Reliance Communications Ltd, SCO: 322-323, Mughal Canal, Karan Complex, Karnal, Haryana 132001.
Email : rcomappellateauthority.haryana@relianceada.com
0172-3032167
HIMACHAL PRADESH
Reliance Communications Ltd, Bhrata Sadan, Opposite SBI Zonal Office, Kasumpati, Shimla -171009.
Email : rcomappellateauthority.hp@relianceada.com
0177-3031327
JAMMU AND KASHMIR
Reliance Communications Ltd, C/O K.C. Hyundai Business Park, 2nd floor, Mallik Market, Narwal Bypass, Jammu.
Email : rcomappellate.authorityjk@relianceada.com
0191-2450120
KARNATAKA
Reliance Communications Ltd, “Subramanya Arcade” Tower – B, #12, Bannarghatta Road, Bengaluru – 560029
Email :rcomappellateauthority.karnataka@relianceada.com
080-30332420
KERALA
Reliance Communications Ltd, A&P Arcade, SA Road, Kadavanthara, Ernakulam – 682016
Email : rcomappellateauthority.kerala@relianceada.com
044-30353434
KOLKATA
Reliance Communications Ltd, Reliance House,34 Chowringhee Road,Kolkata-700071
Email : rcomappellateauthority.kol@relianceada.com   rtlappellateauthority.kol@relianceada.com
033-30288962
MADHYA PRADESH AND CHATISHGARH
Reliance Communications Ltd,
BCM Heights,Plot No.A-5, Scheme No.54 PU4,
Commercial 2, Indore-452010,Madhya Pradesh
Email : rcomappellateauthority.mp@relianceada.com    rtlappellateauthority.mp@relianceada.com
0731-3031707
MAHARASHTRA & GOA
Reliance Communications Ltd , 7th Floor , Kumar Cerebrum IT Park , S.No – 13B , 1+2+3 & 14 Part , Vadgaonsheri , Pune – 411014
Email : rcomappellateauthority.mh@relianceada.com
020-30346910
MUMBAI
Reliance Communications Ltd, Midas House, Ground Floor, A & B Wing, Sahar Plaza, Andheri Kurla Road,
J.B. Nagar, Andheri ( East ), Mumbai – 400059
Email : rcomappellateauthority.mumbai@relianceada.com
022-39138109
NORTH EAST
Reliance Telecom Ltd, 3rd Floor, Mega Plaza, Christian Basti, G.S.Road, Guwahati – 781005, Assam
Email : rtlappellateauthority.ne@relianceada.com
0361-2341495
ORISSA
Reliance Communications Ltd, Chandrasekharpur, Maitri Vihar, Fortune Towers, 6th Floor, Bhubaneswar-751023
Email : rcomappellateauthority.orissa@relianceada.com rtlappellateauthority.orissa@relianceada.com
067-43031053
PUNJAB
Reliance Communications Ltd, 1st floor, Tower F. DLF Building Plot no 2, Rajiv Gandhi Technology Park, Chandigarh 160101.
Email : rcomappellateauthority.punjab@relianceada.com
0172-3032167
RAJASTHAN
Reliance Communications Ltd, D – 69, Sardar Patel Marg, C – Scheme, Jaipur – 302001.
Email : rcomappellateauthority.rj@relianceada.com
0141-3031552
TAMIL NADU
Reliance Communications Ltd, # 6 , Haddows Road, Nungamvakkam, Opp to Shastri Bhavan, Chennai – 600006
Email : rcomappellateauthority.chennai@relianceada.com
044-30353434
UTTAR PRADESH – EAST
Reliance Communications Ltd ,
1st Floor,Magnum Plaza, Eldeco Green, Gomti Nagar, Lucknow Pin Code-226010
Email : rcomappellateauthority.upe@relianceada.com
0522-3031059
UTTAR PRADESH- WEST
Reliance Communications Ltd ,
407/1,Mangal pandey nagar ,University road, Meerut, Near Mimhans Hospital Pin code- 250001
Email : rcomappellateauthority.upw@relianceada.com
0121-3031423
WEST BENGAL
Reliance Communications Ltd, Reliance House, 34 Chowringhee Road, Kolkata-700071
Email : rcomappellateauthority.wb@relianceada.com rtlappellateauthority.wb@relianceada.com
033-30288962

If you are not satisfied with the resolution provided by the Appellate Authority, then you can contact the President – RCom Customer Services at email president.services@relianceada.com along with ticket number of your issue and detailed description of the problem.

Reliance Mobile Head Office :

Reliance Communications Limited
Dhirubhai Ambani Knowledge City
Navi Mumbai 400709,
India. Tel No: 3037 3333

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