Vodafone customer care number, toll free number, email and office address is provided below to help you send inquiries to Vodafone support and grievance/nodal officers.
Vodafone Customer Care Details
Vodafone Customer Care Number: 111
Vodafone Toll Free Number: 198 (Complaints)
State Wise Local Phone Numbers, Emails and Nodal Officer Contact Details are Given in Table Below.
Vodafone is one of the larger telecom players in India. They provide almost all the services like voice calling, SMS, internet service, 3G. 4G broadband and several other value added services. Generally they have a very good service standard and whenever there is a problem Vodafone customer care attends to customer complaint immediately.
So, if you are a vodafone customer and are facing a problem with your bill, vodafone blackberry or iphone mobile, internet, broadband, activation of VAS, dialer tones, activation of sim or if you have lost your SIM then you can reach them at Vodafone Toll Free Number 198 or Vodafone Customer Care Number 111. If you can not make call from a vodafone number, then call the vodafone customer care number for your city as given in table below from any number(mobile or landline). You may also email the vodafone customer support team of your city if you prefer emailing rather than speaking to customer support representative.
Vodafone Customer Care Number & Email in Different Cities
| City | Vodafone Customer Care Number | Customer Support Email |
|---|---|---|
| Andhra Pradesh | 9885098850 | [email protected] |
| Assam | 9706097060 | [email protected] |
| Bihar / Jharkhand | 9709097090 | [email protected] |
| Chennai | 9884098840 | [email protected] |
| Delhi NCR | 9811098110 | [email protected] |
| Gujarat | 9825098250 | [email protected] |
| Haryana | 9813098130 | [email protected] |
| Himachal Pradesh | 9736097360 | [email protected] |
| Jammu & Kashmir | 9796097960 | [email protected] |
| Karnataka | 9886098860 | [email protected] |
| Kerala | 9846098460 | [email protected] |
| Kolkata | 9830098300 | [email protected] |
| Madhya Pradesh & Chhattisgarh | 9713097130 | [email protected] |
| Mumbai | 9820098200 | [email protected] |
| North East | 9774097740 | [email protected] |
| Odisha | 9776097760 | [email protected] |
| Punjab | 9888098880 | [email protected] |
| Rajasthan | 9828098280 | [email protected] |
| Tamil Nadu Except Chennai | 9843098430 | [email protected] |
| UP (E) | 9839098390 | [email protected] |
| UP (W) | 9719097190 | [email protected] |
| West Bengal Except Kolkata | 9732097320 | [email protected] |
Vodafone Grievance Redress Procedure And Appellate Authority Contact Details
If your complaint is not resolved by the first level vodafone customer care team, then you can contact the vodafone nodal officer of your city/state with the docket number of your complaint. Nodal officers work from 9:30 am to 6:00 pm, Monday to Friday.
If even Nodal officer does not provide a satisfactory resolution to your complaint, then you may appeal to the Vodafone Appellate Authority of your city. Please note that you must do so using duly completed Appeal Form (in duplicate). The appeal will be decided within 39 working days from the date of filing your complaint.
| City | Nodal Officer Email Appellate Authority Email | Nodal Officer Phone | Appellate Authority Fax |
|---|---|---|---|
| Andhra Pradesh | [email protected] [email protected] | 040 71718300 | +91 40 27764700 |
| Assam | [email protected] [email protected] | 9706036524 | 9706197061 |
| Bihar/Jharkhand | [email protected] [email protected] | 9709018278 | 0651 – 2253084 |
| Chennai | [email protected] [email protected] | 9884098844 | 9843012345 |
| Delhi NCR | [email protected] [email protected] | 9811699317 | 9811000009 |
| Gujarat | [email protected] [email protected] | 9925000401 | 9825025989 |
| Haryana | [email protected] [email protected] | 9813090002 | 9813098136 |
| Himachal Pradesh | [email protected] [email protected] | 9736297362 | 0177-2628926 |
| Jammu & Kashmir | [email protected] [email protected] | 9796097970 | 9796097962 |
| Karnataka | [email protected] [email protected] | 08071711111 | 08071711010 |
| Kerala | [email protected] [email protected] | 9946012345 | 04842556007 |
| Kolkata | [email protected] [email protected] | 9830410285 | 9830098241 |
| Madhya Pradesh & Chhattisgarh | [email protected] [email protected] | 9713097131 | 0755-7171071 |
| Mumbai | [email protected] [email protected] | 9820015032 | – |
| North East | [email protected] [email protected] | 9774036524 | 9774197741 |
| Odisha | [email protected] [email protected] | 9776098810 | +91 6742740639 |
| Punjab | [email protected] appellate.p[email protected] | 9988808816 | 0172 5090300 |
| Rajasthan | [email protected] [email protected] | 9828096211 | 9828098285 |
| Tamil Nadu Except Chennai | [email protected] [email protected] | 9943299432 | 9843012345 |
| UP (E) | [email protected] [email protected] | 9839756789 | +91 522 2723976 |
| UP (W) | [email protected] [email protected] | 9719293245 | 011 71710001 |
| West Bengal Except Kolkata | [email protected] [email protected] | 9830551028 | +91 97320 97666 |
Vodafone India Social Profiles
Vodafone India is present on all major social websites, where you can find the latest offers and news about the company. Some people also post their grievances on these social profiles and expect a faster resolution by Vodafone customer care.
Facebook Fan Page : facebook.com/vodafoneIN/
YouTube Channel : youtube.com/user/vodafoneipl
Twitter Handle : twitter.com/vodafonein
Google+ Page: plus.google.com/+vodafoneindia/
Vodafone India Limited Head Office Address
Peninsula Corporate Park
Ganpatrao Kadam Marg
Lower Parel, Mumbai – 400 013
India
Tel +91 22 71715000
Fax +91 22 24963645
Web: www.vodafone.in